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‎01-29-2021 07:12 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have updated my synaptic driver on Easy driver. Since then my click pad didn't work but an external mouse does work. I deleted the driver and reinstalled the driver from hp official page. but it works if I restart my computer but if I shut down and start back up it the driver doesn't start at all and all the configuration doesn't work. I am needed to reset the device and have to restart the driver's software to make it work. Most of the drivers installed form hp are causing bug after the proses of shutting down and starting back up (not restarting). Hope can help. 

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