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‎11-07-2018 03:50 AM - edited ‎11-07-2018 04:00 AM

HP Recommended
Product: HP Probook 440 G4
Operating System: Microsoft Windows 10 (64-bit)

I want to disable palmcheck so I can use the touchpad whilst typing, however I am missing the Synaptics settings under the mouse setttings in the Control Panel. I have tried removing the touchpad and reinstalling the drivers through device manager, removing all synaptics software and installing it again through the HP Software setup app and installing the Synaptics touchpad settings manager app through the microsoft store. Nothing has worked so far. According to device manager the best drivers currently available for the touchpad are installed.

 

Device information:

Synaptics ClickPad V1.2 on SMB port

Driver version 19.3.8.30

Firmware version 1.2

Interface: SMB

 

This is what my control panel settings look like:

synaptics.PNG

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