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‎12-21-2020 10:05 AM

HP Recommended
Product: HP ProBook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have A HP ProBook 450 G2 with Windows 10 1909 installed, It has Synaptics Fingerprint driver installed. I signed in Windows Hello to add fingerprint lock on my laptop, it added my finger successfully, but whenever I restart my laptop, there is no fingerprint option on the lock screen, it only asks for PIN. I have updated drivers installed but nothing is working. I have added pictures below for your reference! Fingerprint.JPG

 

Settings.JPG

 

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