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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-26-2018 04:10 AM

HP Recommended
Product: Hp zBook 15 G3
Operating System: Microsoft Windows 10 (64-bit)

Hello to everybody,

I just bought this fantastic machine (on 22th August): I'm so happy, it remains cold even under load and it's a pleasure working on it, except for the the physical left click button on the touchpad.

Since the first day it didn't work as the others (I was waiting a few days before writing here in the forum, and then call the service support, in order to see an "auto" improvement, being this thing brand new). Practically the button makes a squeaking noise, sometimes it misses the click and sometimes it gets stuck, so i had to put him back in its position with my nail. 

Here it is a video I've just made: https://drive.google.com/file/d/1me8Hz-XDXJ1WfRMNE516OOAWRPb5ytwL/view?usp=sharing

 

 

Is there something i could do easily to fix it? Or I have to ask for warranty?

About the warranty, it says it is going to expire in about 2years, while it should in 3. Should I contact the support to show my invoice?

 

Thank you so much.

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