• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-24-2018 12:23 AM - edited ‎07-24-2018 02:56 AM

HP Recommended
Product: ProBook 430 G4
Operating System: Microsoft Windows 10 (64-bit)
Hi HP,
I was careless when I bought my HP ProBook 430 G4. I have just realized that the USB-C port is not compatible with display port/thunderbolt, in fact the speed, specifications of the Type-C port is nicely left out from the specifications: https://support.hp.com/rs-en/document/c05274396, which may be a little bit misleading. My mistake is that I didn't know USB-C means that the port is shaped in a USB-C way, and does not mean any further speed, function.
 
Although in the specs of HP USB-C Universal Dock (200$) and HP USB-C Mini Dock (100$) HP ProBook 430 G4 is listed as compatible, there have been many complaints on this forum regarding their compatibility. My question is: if I buy one of these docks and connect them to my USB-C (which is apparently not Gen 3.1), will the dock be able to output 2k/4k HDMI output?
Is there any way to connect two external QHD monitors to the HP ProBook 430 G4? (I think I can convert the USB 3.0 to HDMI with a converter.)
Thanks.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.