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‎08-25-2021 08:05 PM - last edited on ‎08-27-2021 06:32 AM by Retired

HP Recommended
Product: Envy x360 15 inch
Operating System: Microsoft Windows 10 (64-bit)

Hey,

I connected my laptop to an external display using the USB C port. It worked during the morning when I tried again after lunch it wasn't working. My USB C headphones were not working with the laptop either.

 

I checked the drivers and uninstalled and re-installed the USB ones but still no luck. I tried restarting (total shut down and holding for 30 sec) but still nothing.

 

Oddly it shows my laptop is charging with the USB-C port but its just not working... I have no clue what to do.

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