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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-01-2021 08:51 AM

HP Recommended
Product: USB-C Docking G5 with HP ProBook 640 G8
Operating System: Microsoft Windows 10 (64-bit)

Did anybody found a solution for this problem? 

 

"Hello community,


We have a problem with the ProBook 650 G8 notebook in combination with the USB-C docking station G5.

As soon as network is operated via the docking station, short network interruptions occur again and again.
The connection is gone for about 5 seconds and comes back again. This is especially noticeable when data is uploaded or downloaded to the network.

However, if the network cable is plugged directly into the notebook, there are no problems.
We have 10 times the same model with the corresponding docking station, on all three models we have the same problem.
So we assume it is not an isolated case and is not due to the hardware.

 

- Notebook network driver 12.19.0.16 (Intel Ethernet Connection (13) I219-V)
- Docking station network driver 10.38.117.2020 (Realtek USB GbE Famaily Controller)"

 

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