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‎10-19-2021 04:51 AM - edited ‎10-19-2021 04:52 AM

HP Recommended
Product: HP Probook 450 G1
Operating System: Microsoft Windows 7 (64-bit)

My USB Mouse is not working, I have searched and followed all the tutorials unfortunately, it doesn't solve my problems 

The USB mouse is not working only on my laptop, When I plugged it into others Notebook it works as Expected 

As soon as I insert it into my PC, an 'unknown device installed Successfully' message pops up. Under Device Manager its display as an Unknow device 

 

How can I reactivate my USB mouse, I don't want to use the touchpad because it slows the work I am doing, I really want to activate my USB mouse to speed up the task I am working on 

 

Thanks for your help

 

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