• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 4540s
Microsoft Windows 7 (32-bit)

Hi,

 

My laptop's USB ports are NOT picking up any USB stroage flash drive, whenever I put any USB IN i see in Device Manager - Other devices.. a new name popup with Cruzer Slice, please see the attached screenshot.

 

I have tired USB updated drivers, but still no use..

 

 

I'll appreciate any support to resolve my issue please.

 

 

 

Thanks 

 

20180220_123934_resized.jpg

 

20180221_180340.jpg20180221_180421.jpg

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.