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‎06-06-2021 10:39 AM

HP Recommended
Product: Pavilion Laptop PC 14-dv0000 (190U5AV)
Operating System: Microsoft Windows 10 (64-bit)

No audio output and microphone input when USB headphone is connected for my HP Pavilion Laptop PC 14-dv0000 (190U5AV). However laptop is able to recognize or detect the headphone device brands despite no audio output and microphone input. Only pin headphone is operational. Please advise how to enable USB headphone especially for Zoom meetings and Skype. 

Lim
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