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‎06-21-2020 05:09 AM - edited ‎06-21-2020 05:25 AM

HP Recommended
Product: HP Pavilion Laptop 14
Operating System: Other

I trying to use my thunderbolt port which is not at all working. I am using Ubuntu 18.04  with a kernel version 5.3.0-59-generic. I updated the drivers as per the Ubuntu docs. The online forms and the Ubuntu thunderbolt device details tells me that the port maybe locked in the bios. I tried different steps to access the advanced settings of my bios, buts its not showing.

 

So what are the steps I need to follow to unlock advanced option in bios?

 

model number 14-ce0006ne

BIOS is InsydeH20

Note: The thunderbolt port is working fine for other laptops with same OS and kernel.

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