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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-01-2018 05:40 AM

HP Recommended
Product: HP EliteBook 8470p Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have updated from windows 7 to windows 10 with the windows auto-update program, and it causing me a lot of trouble with the Drivers. These problems are causing constant BSOD occurrence.

 

I find around 15  “Unknown device” under “Other devices” in Device Manager. If I Uninstall them, they eventually it returns. Under Properties:

 

The hardware Id Value is root: ptun0901

 

Device instance path:

ROOT/NET/0000

ROOT/NET/0001

ROOT/NET/0002

    .

    .

ROOT/NET/0018

ROOT/NET/0019

ROOT/NET/0020

 

 

Im able to disable the devices from  ROOT/NET/0001 to ROOT/NET/0008. The other one return once I the computer restarts after a BSOD episode.

 

 

General tab: “The drivers for this device are not installed. (Code 28) To find a driver for this device, click Update Driver.” However, it fails to find a driver.

 

Any idea what this unknown driver is?

Thank you.

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