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HP Recommended
HP Pavilion 17-ab200na
Microsoft Windows 10 (64-bit)

Hi,

 

I installed Adobe Premiere Pro 2020 recently on to my HP Pavilion 17-AB200NA. Every time I open the application I receive an error message saying that the current Intel HD Graphics 630 version 22.20.16.4836 driver is not supported. This isn't the first time this has happened as it also happened with Adobe After Effects.

 

Is there any fix for this issue? As according to the HP website, I already have the latest video driver for the integrated graphics processor.

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