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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-06-2016 05:00 AM

HP Recommended
Product: HP EliteBook 8540w
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I don't know what why, since a few days ago, when I power on my HP EliteBook 8540w and the Preboot screen appears, there is a mouse cursor on the top left of the screen (see image attached).

 

This is annoying because I used to swipe my finger as soon as the screen appeard and now I have ro press "Escape" to force the mouse cursor to show off ant then I am able to swipe the finger.

 

Can anyone help me to remove the mouse cursor?

 

Thank youWP_20161206_00_13_13_Pro.jpg

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