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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-20-2019 06:16 PM

HP Recommended
Product: ZBook 17 G4
Operating System: Microsoft Windows 10 (64-bit)

I have a HP ZBook 17 G4 and recently I've got a very good deal on a Quadro P5000 Mobile MXM. The only problem is the vendor of the card which is Dell. I have an external monitor connected via DisplayPort. I've already installed the card and everything is OK on Hybrid Mode. I have audio through the DP cable and performance is fine. But on Discrete Mode, the laptop's monitor turn black. I can see a shade of white window when I drag one into that monitor, but no back-lit. The DisplayPort and HDMI are OK, but there is no audio.

After a lot of research, I figured the BIOS version of the VGA is 86.04.3A.00.25 (Jul, 25, 2016) but the version my laptop expects (found in system information) is 86.04.67.00.0A. Version 86.04.3A.00.25 is also on the board of the card. The old card of my laptop is Quadro P3000 on version 86.04.67.00.08 (Jan 11, 2017) which matches the version my laptop expects, but the version on the board is 86.04.3A.00.14. So this card was updated by HP to match with the laptop.

My question is, if I get the BIOS version 86.04.67.00.0A, would I be able to update the BIOS without bricking the card?
If no, how to get that specific BIOS?

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