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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Hp zbook 14
Microsoft Windows 8.1 (64-bit)

I need to use the sim card internet on my zbook 14 serial and product number = [edited] & F4P06PA

 

I think I have an  lt4112 Gobi 4G device. But when i try installing hp connection manager, it say "no wwan device detected.exiting installation". 

 

My module is:

 

16142944_10154944400464233_1622011453574984400_n.jpg

My device manager shows the following devcies in the 'other devcies tab'

HP Mobile Connect - Application interface

HP Mobile Connect - GPS interface

HP Mobile Connect - Network Card

HP Mobile Connect - PC UI Interface

HP Mobile Connect - modem

 

I have tried following the solution here and have also checked the ftp server here but couldnt figure out which drivers to use (if any) for my device. Kindly guide! Thank you!

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