• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-15-2021 07:31 AM - last edited on ‎09-15-2021 11:30 AM by Retired

HP Recommended
Product: HP Spectre x360 Convertible 15-bl1XX
Operating System: Microsoft Windows 10 (64-bit)

After some time using the laptop, screen starts to get some vertical lines. If you open a bright screen and move it around you see a vertical shadow in the top of it. After more time using it the screen kind of loose synch (blurry).

 

If you restart the machine, the screen still blurry even when only showing the HP logo.

 

It won't fix until you let the laptop to cool off for a while.

 

Bios is F43

OS: Windows 10 Pro 64-bit Version: 19043.1165

Intel display driver is: 23.20.16.4973 (2/28/2018)
NVidia display driver is: 27.21.14.6280 (6/9/2021)

 

Product number: 1VW22AV

Serial number: [Personal Information Removed]

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.