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‎08-30-2018 04:30 AM

HP Recommended
Product: HP Stream 11 Pro G4
Operating System: Microsoft Windows 10 (64-bit)

This laptop sometimes will not turn on when you press the power button, so I ran an HP Diagnostics Extensive System scan. The video memory test resulted in a software error, but no error code. How can I further trouble-shoot this issue? This computer is under warranty.

Thanks.

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