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- Video TDR Failure Blue Screen (atikmpag.sys)

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12-06-2021 03:13 PM
Product: Hp Pavilion 590-p0103wb
I have an Hp Pavilion 590-p0103wb on Windows 10 version 21H2 and I have been getting a blue screen after about 2-3 min of using it. The code it gives me is Stop code: video_tdr_failure what failed: atikmpag.sys.
I have already tried to update the driver and also install the driver but it doesn't allow me since it turns blue quickly. I don't know what else I can do to fix this issue. If someone knows how please let me know. Thank you.

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