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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-26-2019 03:14 AM

HP Recommended
Product: HP ProBook 470 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello dear HP support!

Software requires the MS loopback adapter. When I install it (including activate) my existing Wi-Fi will be turned off. why? When I turn off the loopback adapter, the Wi-Fi is reactivated.

What is the reason for this and how do I fix it?

With another notebook (not HP), the loopback adapter works fine!

I'm happy to have an answer! Thank you very much!

If possible, answering in german please!

Greetings

McGyver

 

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Orginal German Text:

Hallo lieber HP-Support!


Eine Software benötigt den MS-Loopback-Adapter. Wenn ich diesen installiere (u.aktiviere) wird mein bestehendes WLAN abgeschaltet. Warum? Wenn ich den Loopback-Adapter deaktiviere, wird das WLAN wieder aktiviert.

Woran liegt das und wie fix ich das?

Bei einem anderen Notebook (nicht HP) funktioniert der Loopback-Adapter problemlos!

Freue mich über eine Antwort! Vielen Dank!


Grüsse,

McGyver

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