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HP Recommended
HP ENVY x360 Laptop - 15z-ds100 CTO
Microsoft Windows 10 (64-bit)

My brand new HP ENVY x360 Laptop - 15z-ds100 CTO overheats if I leave it on when unattended.  It should be asleep.   While using it it runs as cool as a cucumber.  But let it sleep and it gets hot enough to prevent it from starting until I unplug it and let it cool down.  I'm afraid it's going to do permanent damage to the laptop.  Even worse, it may catch fire!  

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