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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-03-2019 09:24 PM

HP Recommended
Product: HP EliteBook 8540w Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello,  I just wanted to ask about why my laptop randomly gets loud and shutsdown out of nowhere? The Fan was replaced and I had thermal paste applied to the CPU but it still randomly shutsdown. I'm pretty sure there is some hardware issue with the computer but I can't seem to figure whats wrong with it specifically. I ran a few scans with System Diagnostics and it mentioned that there was a hardware issue but it never listed what piece of hardware was malfunctioning. The laptop was already brought to a few professional/knowledgeable people with experience with computers and even they could not determine what the issue was. 

 

Thanks in advance for any assistance!

 

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