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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2021 09:43 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

When booting my HP Pavilion laptop, the WiFi button (F12) remains orange.  I cannot log in to my Microsoft account to complete boot.  I have restarted computer multiple times and also reset my router.  This issue developed today after last using laptop about five days ago.  The boot screen normally has a photo, date, and time.  Please review attached photo for current login screen.  Any help you can offer is greatly appreciated.  Thank you.

BC62C8FF-EF8A-4A4F-B732-9F8789F79481.jpeg

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