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‎07-14-2021 04:31 AM - edited ‎07-14-2021 04:34 AM

HP Recommended
Product: HP 850 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello Dear HP Community Members

I own HP EliteBook 850 G7 Product Number 26V94PA purchased in March 2021 but the problem started few weeks ago. Service has expired but laptop is still in warranty. 

I am connected to WIFI through router. Dozen other devices including my cell phone placed adjacent to my laptop have no issue. So the weak signal / router problem can be ruled out.  The problem is centered entirely on my laptop. Device manager shows all network drivers are up to date. Now the problem.

My Wifi signal drops intermittently at random (sometimes within minutes and repeatedly). Right in the middle of download / upload I see the dreaded message "There is no internet connection" . As soon as I click the Wifi Icon (turned into Globe showing offline status) I can see the WIFI Network and by clicking it, I am back on line. This is extremely annoying and frustrating . I keep glancing on the bottom right WIFI Icon to see if it is still displaying WIFI Signal bars or a Globe? Please help me with a focused / targeted reply. Please dont refer to other similar threads. Thanks in advance.

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