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HP Recommended
EliteBook 8470p
Microsoft Windows 7 (64-bit)

Hello, I have recently downgraded from Windows 10 back to Windows 7 I realize support will end soon for this OS so I am looking to fix my WiFi issues before this OS becomes lost in the abyss. 

 

The issue I have is this:

 

1.PNG 

(I had many devices unrecognized I luckily found drivers for after re-loading Windows 7 onto my laptop but these two remain)

OK so I open this puppy up...

2.PNG

Oh no the driver is not installed?

let me look up the driver Ids...

3.PNG

I do some digging online and find the driver WiFi_21.10.1_PROSet64

4.PNG

I chose it manually and this pops up.

5.PNG

HUH??

OK lets try to install it with Intel...

6.PNG

looks like it has been installed or is already installed but is a newer version?

I tried installing it again and this pops up..

7.PNG

 

Now I thought OK I will just uninstall the driver, BUT that can cause my computer to completely reject the hardware according to information I found online. I don't want to lose the adaptor so I have refrained from uninstalling it from Device Manager to see if that will work.

I can't find a way to uninstall WiFi_21.10.1

I have installed it and the Network Controller refuses to recognize a driver is installed

 

I haven't been able to find anyone who has this exact issue please help.

 

Elitebook FTW!
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