Windows 7 Upgrade Guide for dv6000/dv9000 models

[Daniel_Potyrala]

Hi again,

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stevenjklein wrote:

If I do get the internal webcam working, where would I find a Windows 7 driver for it?

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Windows 7 should install it automatically. If there will be a problem with it then you will it find it through Windows Update.

Resource:

Fixing Webcam Problems in Windows 7

[ConnerVT]

Thanks, Daniel, for this great resource!

Just updated my DV6704nr to Win7 x64 with virtually no problems.  (Well, installing the modem driver failed, and disabled the audio driver.  Reinstalled the audio driver, and ignored the never used modem).

The computer runs SO much better, and my nvidia GPU actually runs about 5-10C degrees cooler (with the stock Vista driver).

[Ching7]

Lol, i update, but windows speed test tells me it is slower as before. Probably the driver work better under vista...

[Daniel_Potyrala]

@ConnerVT

Hi,

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ConnerVT wrote:

Just updated my DV6704nr to Win7 x64 with virtually no problems.  (Well, installing the modem driver failed

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Please go to:

Control Panel -> Device Manager

Right click on device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab and paste here Hardware Ids . This will give me important info.

Below you've got example how to do it:

[Daniel_Potyrala]

@Ching7

Hi,

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Ching7 wrote:

Lol, i update, but windows speed test tells me it is slower as before. Probably the driver work better under vista.

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Windows speed test? Could you tell about it something more?

When you are using this laptop  on Windows 7 is it working slower then on Vista?

[cdrice]

Hi, Daniel!  Thanks very much for this write-up.  Like some others I've seen reply, I actually joined this forum just to say thanks.  The procedure worked very well and I have Win7 installed on my DV9500 (RL653AV, specifically).

I have seen two issues, and I wondered if you or anyone here had any input or ideas if these could be fixed:

1. HP Wireless assistant appears to lag updating the "Status" column for devices, and requires cycling the hardware switch to update the current status. 

For example, I can start with both the wireless and bluetooth devices enabled -- I open the HP Wireless Assistant and select the "Turn Off" Action for the bluetooth device.  HPWA does not show any change in the "Status" column, but the "Turn Off" Action button becomes inactive, and I cannot change the status of the device again.  However, Windows reports the bluetooth adaptor is turned off, so it appears to have successfully turned off the device.  If I then switch the physical hardware switch off (HPWA correctly shows both devices are disabled by the switch), then back on, *then* HPWA correctly shows the Wireless network device status as "On" with the Bluetooth device as "Off" and allows me to select the Action button to "Turn On" the Bluetooth device.  Similarly, if I then select "Turn On" for the Bluetooth device, HPWA still shows the status as "Off," does not let me select the Action button again; but Windows shows the device is now active.  If I again cycle the hardware switch off and on, HPWA shows the status as "On" for both devices, and re-enables the Action buttons.

So, I have a usable solution of sorts by toggling the hardware switch, but of course this is not desirable and I would expect HPWA to work correctly as it did for both XP and Vista.

I can currently dual-boot into XP as well, and HPWA continues to work normally while I am running XP -- but shows the behavior described above when I boot into Windows 7.

2. The wireless network card appears to hang during sustained data uploads.

I saw this behavior in XP as well, and I recall seeing a number of similar reports from other users, but I have never seen a report of anyone who has resolved the issue.  When transferring a "significant" amount of data upstream from the laptop (any protocol -- ftp, http, CIFS), the network card appear to hang and become inactive.  Transfers will eventually time out and the card will only become usable again by rebooting.  The actual amount of upstream data transfer that causes this issue appears to vary, and I simply have resigned myself to connecting to a physical wired network when I need to upload large amounts of data from this laptop.

I see the same behavior regardless of what wireless access point I am connected to (home, work, public access, anywhere), and I do not see any issues with similar data transfers across other devices on those same home or work networks -- so the issue is clearly following the laptop, and not limited to any specific network configuration or router hardware combination.

I am not sure if the issue existed in Vista, as I "downgraded" my laptop to XP as soon as I received it, and didn't run Vista long enough to have seen the issue.  I assumed the issue with XP was a driver problem and never spent much time trying to resolve it -- I assumed moving to Windows 7 and running the latest drivers for my network card would address the problem, but it obviously has not.

If you or anyone else here has any advice or insight into either of these issues, I'd love to hear it.

Related hardware configuration info:

- HP Pavilion DV9500T CTO NB P/N: RL653AV
- Intel PRO/Wireless 4965AGN Network / Bluetooth

[Daniel_Potyrala]

@cdrice

Hi,

1. Uninstall current version of WA and reboot your system.

      Try older version from here.

     Resource:

     Uninstalling Software in Windows 7

     Uninstall or change a program in Windows 7

2. Uninstall current driver for your wireless card.

      Download and install driver for Intel wifi from here (ver 14.0.1.2 for 32/64 bit Win7).

[cdrice]

Hi, Daniel!  Thanks for the quick reply.

Per your recommendation, I installed HPWA 3.50.10.1 (sp45222), but I still see the same behavior as I did with 3.50.12.1 (sp49018).

For my wireless driver, I installed sp51592 and it completed without displaying any errors (or any output whatsoever), but, even after an additional reboot, my wireless driver appears (as reported by Device Manager) to be 13.4.0.139.

[dottorepcdotcom]

Hi Daniel, Your guide is so perfect! But my laptop is not, unfortunatelly:( I have a dv9233eu machine running a clean install of Windows 7 Ultimate RTM Lite x86 ITA. There are two issues in Device Manager: HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001 HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7 USB\VID_05CA&PID_1810&REV_0100&MI_00 USB\VID_05CA&PID_1810&MI_00 (http://cid-6e3ff309a871dd63.photos.live.com/self.aspx/Publikus/unknown%5E_dev.JPG) I think there are problems with webcam and audio. I tried to install Cyberlink YouCam but it sais there is no webcam at all.:( I also installed Conexant High-Definition Audio Driver without problems but the yellow mark did not dissapeared. The Audio feature is working perfectly BTW AFAIK. I am waiting 4Ur help, ha:)

[Daniel_Potyrala]

@cdrice

Hi,

I will reply to you soon.

@dottorepcdotcom

Hi,

You've got problem with modem and webcam.

1. Driver for modem you will find here.

2. Solution on problem with webcam:

• Double-click Other Devices (Altri dispositivi), right-click Unkown device (Dispositivo sconosciuto), and then select ' Update driver software... '

• Choose ' Search automatically for updated driver software '.

       Only when driver for webcam will be installed install Cyberlink YouCam because this is software for webcam not driver.