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‎08-22-2021 04:01 AM

HP Recommended
Product: 15ba042au
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my device to the latest version of windows 10 21h1 update but a particular error always stops the installation " error during sys preparation specialized operation". I know that,  it's a driver error so I updated all my driver's using third party software and the microsoft in built support assistant and windows update on settings. Here I noticed that all drivers are installed without any errors but the graphic adaptor is showing something as " device requires further installation" realtek audio manager,  PCI bus, bluetooth driver, wifi driver  and synaptics mouse shows the same error in the event log But they all work fine. I tried resetting the pc, updating the drivers manually but nothing seems to be helpful... And when installing the feature update the setupapi.log shows that the driver for webcam, bluetooth, graphics, wifi, mouse shows error. So I need the latest version of the driver as stated above. 

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