• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 15-dw0085nl
Microsoft Windows 11

Hello I've been trying to upgrade from Windows10 to 11 but after about 6 hours on the black screen saying "working on updates" it's still at 2%

Should I worry? Is there a way to stop it without causing damage to the pc? It does say to keep the computer on but it doesn't seem to be going on and I obviously can't wait days or weeks (at this rhythm) to use my computer again

Also I obviously don't want to lose my stuff or generally ruin a new pc for such a stupid reason, what can I do? 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.