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HP Recommended
HP 250 G4
Microsoft Windows 7 (64-bit)
Hello.

I installed WinMagic securedoc 5.2 encryption, and the boot logon was also sucessfully installed, but when the laptop was restarted the securedoc preboot authentication did not appear before logging to windows.

I tried to encrypt the disk, then i got error "recovery files exist on this computer". Then i tried to unistall the bootlogon, but it just kept not responding.

How can i solve this? Please help..
Thanks
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