• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-27-2019 02:28 PM

HP Recommended
Product: ZBook 17 G3
Operating System: Microsoft Windows 10 (32-bit)

I am experiencing an intermittent issue with one of my ZBook 17 G3's.  When the power button is pressed, the ZBook will not boot.  The WiFi indicator is amber and the sound indicator is illuminated white.  No BIOS indication in the lower left corner of the screen, just blank.  If I hold the power button down and press many buttons, i.e., WiFi, Sound and keys it will reset and then boot.

 

This has happened before and I was able to boot the computer if the battery was disconnected and reconnected.

 

Can someone provide me with some insight on the issue?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.