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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-14-2018 03:06 AM

HP Recommended
Product: ZBook x2
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I just installed this BIOS update for HP ZBook x2
https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87942.exe


Everything went alright but after flashing the BIOS and restarting, touchscreen has stopped working.

I tried BIOS settings factory reset, didn't help.

 

My guess is that the BIOS Update also flashes touchscreen firmware to a different version, but it looks like there's something wrong with that update. 

I tried updating the BIOS three times already.

 

The unit is pretty much new.

 

Anyone has any ideas on how to fix this? 

 

Thank you

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