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03-18-2021 08:11 PM - edited 03-18-2021 08:22 PM
Product: HP Pavillion 15-ab100 ne
Operating System: Microsoft Windows 10 (64-bit)
Hi, I have a problem with dedicated video graphics, when I start the game only the integrated graphics card works and no other works.
My computer as HP Pavillion 15-ab100 ne with Apu sistem amd radeon r7 graphic (512mb) and amd radeon r7 m360 (2 GB)
and windows 10 64
The problem is that my 2GB graphics card is not recognized on my laptop
My BIOS is F.54 Rev.A and I am upgrading it to Hp drivers.
I tested all versions of graphics drives but this problem still exists and the original graphics card is not detected in games
So I do not know what I can do, can anyone help me? thanks .

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