• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-14-2020 12:00 PM - edited ‎11-14-2020 12:01 PM

HP Recommended
Product: Pavilion dv9500
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I have a Pavilion dv9500 laptop.

 

I was using Windows 10 x64 on the laptop and there were no problem.

Then I installed windows 7. After installing windows 7, laptop is no longer booting. I see blank screen on power on (the secreen is below).

screen on power upscreen on power up

I have tried following solutions but they didn't work.

-https://support.hp.com/ee-en/topic/diagnostics?category=computing&issue=power-boot-issues

-https://support.hp.com/us-en/document/c03518165#:~:text=Turn%20off%20the%20computer.&text=Press%20an....

-https://support.hp.com/ee-en/document/c01684768

 

I think problem is about BIOS since there is no blinking LED or beeping code that indicates successful BIOS startup.

I have tried following solution to fix/recover BIOS but it didn't work. Since HP does not supply BIOS driver for my product, I cannot create BIOS recovery drive.

- https://support.hp.com/ee-en/document/c01684768

 

When I use Win+B+power combination, I hear one long, two short beep sounds repeatedly and nothing happens.

 

Any help will be appreciated...

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.