• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 03:49 PM

HP Recommended
Product: Probook 4540s
Operating System: Microsoft Windows 7 (64-bit)

Every time Windows does those mandatory updates, I cant use my computer anymore.  Usually I can find a solution, but not having luck this time.  So...at first, I would see the hp logo and then it would go blank.  Now when I start up, it's just blank.  I tried F2 diagnostics and no problems.  Can't boot from my recovery disk.  Don't really know what I'm talking about here. Just tried things I read.  I have no idea where to take it for repair except BB and I'd rather not.  I'm assuming it's an easy fix and I'm cheap.   I would welcome suggestions on this specific issue and/or how to stop these problems in the future.  It is continually frustrating. Do I just have to turn off all updates?  Wouldn't that cause other problems?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.