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‎02-05-2020 03:41 AM

HP Recommended
Product: EliteBook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

Often the laptop will not respond to opening the lid and pressing power button (does not resume from standby). After a long-press of power button, CAPS LED blinks white once, then both CAPS+NUM blink white 4 times. After that it cold-boots as usual.

I have also noticed it is quite slow to resume from standby, there's a good 10-20 second of black screen until anything starts happening.

 

Found a list of blink codes on HP's website, could only decode the 4 white blinks as "graphics problem, send to repair".

The laptop is under warranty, but needed for work.

Please advise...

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