Hi there,
I've recently bought a docking station QGeeM 5 in 1 type c to HDMI, two USB (one 3.0 and one 2.0) and two card readers.
The USB ports and the card reader works properly, while I can not make work the HDMI.
The display plugged in my HP spectre via docking station worked fine a couple of times and then stopped, I can see the display in the setting of the laptop but it is identified as "not active" and impossible to activate.
Possibly there is a problem with the driver plug and play:
DeviceInstanceId DISPLAY\CMN1376\4&299272b7&0&UID265988 LastDeviceInstanceId DISPLAY\SAM0B7C\4&299272b7&0&UID200195 ClassGuid {4d36e96e-e325-11ce-bfc1-08002be10318} LocationPath MigrationRank 0xf000ffff0000f100 Present false Status 0xc0000719
Detected but no signal from second monitor, not active
Detected but no signal from second monitor, not active
Detected but no signal from second monitor, not active
driver alert problem
I've tried the same docking station on an HP envy with AMD Raedon Graphics and everything works fine. Here I attach some pictures showing it working properly.
working properly on elite book
working properly on elite book
working properly on elite book
working properly on elite book
working properly on elite book
I've been trying Uefi diagnostic but thinderbolt devices working via Usb C are not supported yet, and this solution as well with no results: https://support.hp.com/us-en/document/c05942533
The model of my laptop is 3DM09EA#ABZ
Thanks in advance for the support and your time,
Alessandro.