hp cant access sd card while other pc do.

[ox8]

Dear Sir/Madame.

Product name: HP Pavilion Notebook - 15-ab210nj (ENERGY STAR)
Product number: P5P36EA 

MICRO SD CARD
(Kingston Micro SDXC Canvas Go Plus UHS-I SDCG3/64GB)

while works on other computers but cannot accessible to my HP ..

so far I have tried all of the following:

this is from the event log:

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Device USBSTOR\Disk&Ven_Generic&Prod_Storage_Device&Rev_0.00\00000000000006&0 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USBSTOR\Disk&Ven_SanDisk&Prod_Cruzer_Blade&Rev_1.01\2006348600079870F625&0
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FC000000F120
Present: false
Status: 0xC0000719
------------------------------------------------------

Device USBSTOR\Disk&Ven_Generic&Prod_Storage_Device&Rev_0.00\00000000000006&0 was configured.

Driver Name: disk.inf
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: disk_install.NT
Driver Rank: 0xFF0006
Matching Device Id: GenDisk
Outranked Drivers: disk.inf:GenDisk:00FF2002
Device Updated: false
Parent Device: USB\VID_15A4&PID_1336\00000000000006

--------------------------------------

Device USBSTOR\Disk&Ven_Generic&Prod_Storage_Device&Rev_0.00\00000000000006&0 was started.

Driver Name: disk.inf
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Service: disk
Lower Filters:
Upper Filters:

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and now i have tried 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73188.exe

for realltalk driver..

and

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Regards,

Y L