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HP Recommended
HP ENVY All-in-One 27-b2XX
Microsoft Windows 10 (32-bit)

hello , I have hp envy all in one with mouse and keyboard integrated , the original mouse was broken so I replaced with a new hp mouse spectre 500 Bluetooth.

the new mouse is working well but it freeze while working for 10, 15 second than it work normally ,

any help? 

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