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- hp probook 430 g3 not connecting to a screen

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09-03-2020 09:16 AM
Product: Examhp probook 430 g3
Operating System: Microsoft Windows 8.1 (64-bit)
Hi,
I have two HP Probook 430 g3. They're both refurbished laptop. I have set them up in exactly the same way for a corporate environment (Win 10 Enterprise). However, I can only get one working with an additional screen and one just refuses (with either a VGA or a HDMI cable) . Of course I know the screen and cable are not faulty, so what can I check on the laptop? I am going to download all of the up-to-date service packs that HP have recommend, to see if those make a difference.
However, I was just wondering if anyone else has come across this problem before and has a fix?
Thanks,
Paul

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