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- hp probook 650 g4 - sccm driver pack issue

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10-29-2018 01:13 AM - edited 10-29-2018 01:33 AM
Product: Probook 650 g4
Operating System: Microsoft Windows 10 (64-bit)
hi all,
we have an issue with the driver pack off the HP site for Win 10 1803 (https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91854.exe)
hp probook 650 g4 applies but then errors on the next setup windows and config mgr. the error is cannot apply boot critical driver - but doesn't mention which one. the same issue applies with new elitebook 840 g5's. both running latest bios
our other HP fleet are fine, elitbook 840 g3's, probook 650 g2's elitedesk 800 g1/g2/g3
this is my setupact.log (the last 50 lines or so, there's a lot before it, but no errors listed)
2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem80.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem81.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem82.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem83.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem84.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem85.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem86.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem87.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem88.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem89.inf ... 2018-10-29 16:43:18, Info PnPIBS: Installing driver X:\windows\INF\oem90.inf ... 2018-10-29 16:43:20, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not install one or more boot-critical drivers. To install Windows, make sure that the drivers are valid, and restart the installation.] 2018-10-29 16:43:20, Info [SETUP.EXE] Called script [X:\windows\Setup\Scripts\ErrorHandler.cmd] to handle fatal error 2018-10-29 16:43:20, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler 2018-10-29 16:43:20, Warning [0x070041] DIAG DiagnosticDataSendWorker: invalid arguments 2018-10-29 16:43:20, Warning DIAG CallBack_DiagnosticDataSend: DiagnosticDataSendWorker failed, hresult=0x80070057 2018-10-29 16:43:20, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved. 2018-10-29 16:43:20, Info PnPIBS: Exiting PnP callback to install drivers on WinPE ... 2018-10-29 16:43:20, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info PANTHR DeleteCriticalSection for pExecQueue->csLock; 2018-10-29 16:43:20, Info CryptoSetup module terminated 2018-10-29 16:43:20, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages. 2018-10-29 16:43:20, Info UI CallbackWin32UITerminate: Deleted WizardUI 2018-10-29 16:43:20, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6) 2018-10-29 16:43:20, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266 2018-10-29 16:43:20, Info [0x090009] PANTHR CBlackboard::Close: x:\windows\panther\setupinfo.
any ideas?

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