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‎06-11-2020 08:03 AM

HP Recommended
Product: HP pavillion
Operating System: Microsoft Windows 10 (64-bit)

when i turn it on, i get stuck in a loop where it loads with hp logo, goes completely black for 2 seconds and loops.

and when i try to enter the recovery mode i get the "please wait" for a 3 minutes for a split second a program window is displayed but then a black screen with a cursor and  tried to enter task manager but didnt work and when i pressed ALT F4 cursor disappears

I've tried to power reset but it didn't work also tried reset BIOS defaults which didnt work either.

how do i fix this problem?

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