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- intel wifi 6 ax200 card fails under heavy load event 5005

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05-20-2020 02:23 PM
After far to long, I installed Veeam Agent, and started backupping. Backup is supposed to run over WiFi. My WiFi connection speed is between 450Mbps and 650Mbps (My router is still ac only).
Normally, my card run's fine. My backup's get interrupted though, and fail.
When I notice this and check, network connectivity is restored again.
Windows system eventlog has the following error's:
5005 internal error
5055 HW error
NDIS then try's to (event 10400) reset/re-initialise the card (have to translate from dutch, "opnieuw instellen")
In my last run, this has happend 11 times after the last initialisation.
I was running the lastest driver from HP, (21.80.,,,), and also tried the previous driver 21.60.0.5. No luck. Any suggestions?
Thomas Roes
