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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-05-2017 11:11 PM

HP Recommended
Product: probook 4525s
Operating System: Microsoft Windows 7 (32-bit)

Hello to everyone here, I need a help with my just-bought HP ProBook 4525s

 

just have bought this machine as second-hand, after cooling system repair and RAM memory and HDD upgrade.

the processor is the same, no any changes are made to all hardware, except for audio speakers, one is disconnected because of very bad sound, the second is working properly.

Now there is Windows 7 32-bit Maximum (Russian) installed, all drivers are installed too.

HDD is not new, but no warnings are displayed when laptop works, also no strange sounds to suspect disk failure.

 

the problem is simple: soon after start notebook stops stuck, not responding to any key, mouse, or touchpad, and only power-on button is working, allowing it to restart. The screen picture is frozen, without any artefact or distortion.

The time when this failure occurs varies from one to 40 minutes, without any visible system, pure random time.

 

No messages about memory or disk failure, no warnings about hardware problems, no extreme heat from cooler.

Just sudden full stop.

 

I know this problem is very wide known, and the remedy is well known too, but I meet this first time and need any applicable help. Thanks in advance. Any suggestions and useful links are greatly appreciated, and any directions too.

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