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HP Recommended
HP Spectre x360 Laptop - 15-eb0250nd
Microsoft Windows 10 (64-bit)

My laptop is supposed to support HDR but when I run dxdiag, it tells me that HDR is not supported. I've tried updating my bios, graphics drivers, intel drivers but nothings helped yet. My laptop is the HP Spectre x360 Laptop - 15-eb0250nd with the 4k OLED touch screen. My product number is 3L493EA#ABH and I've had this laptop since august with 22 months of warranty left. I only recently found out about the issue but it has probably always been this way since I purchased it.

 

This is what my dxdiag report looks like.

 

 

------------------
System Information
------------------
      Time of this report: 11/17/2020, 01:16:01
             Machine name: DESKTOP-KR9EAP8
               Machine Id: {F6CB84DD-1D22-4920-9F9F-D6852B55C9C8}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: HP
             System Model: HP Spectre x360 Convertible 15-eb0xxx
                     BIOS: F.07 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16088MB RAM
                Page File: 20247MB used, 10176MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 144 DPI (150 percent)
       System DPI Setting: 240 DPI (250 percent)
          DWM DPI Scaling: Enabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
 DirectX Database Version: 1.1.7
           DxDiag Version: 10.00.19041.0546 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) UHD Graphics
        Manufacturer: Intel Corporation
           Chip type: Intel(R) UHD Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_9BC4&SUBSYS_86E7103C&REV_05
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8171 MB
    Dedicated Memory: 128 MB
       Shared Memory: 8043 MB
        Current Mode: 3840 x 2160 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.634766,0.330078), Green(0.304688,0.620117), Blue(0.150391,0.049805), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: unknown
          Monitor Id: LGD064F
         Native Mode: 3840 x 2160(p) (60.000Hz)
         Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84db9c8fd270d0f6\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84db9c8fd270d0f6\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84db9c8fd270d0f6\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84db9c8fd270d0f6\igd12umd64.dll
 Driver File Version: 27.20.0100.8280 (English)
      Driver Version: 27.20.100.8280
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:False Enabled:False 
 Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: DISABLE_HWSCH
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 19/05/2020 01:00:00, 1433360 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B78E66-D884-11CF-D453-83A6BEC2D635}
           Vendor ID: 0x8086
           Device ID: 0x9BC4
           SubSys ID: 0x86E7103C
         Revision ID: 0x0005
  Driver Strong Name: oem147.inf:5f63e534c17b7cb3:iCML_w10_DS:27.20.100.8280:PCI\VEN_8086&DEV_9BC4&SUBSYS_86E7103C
      Rank Of Driver: 00CF0001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  {E07EC519-E651-4CD6-AC84-1370CCEEC851}  {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89}  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  {C528916C-C0AF-4645-8CB2-372B6D4ADC2A}  {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A}  DXVA2_ModeVP8_VLD  {442B942A-B4D9-4940-BC45-A882E5F919F3}  {97688186-56A8-4094-B543-FC9DAAA49F4B}  {1424D4DC-7CF5-4BB1-9CD7-B63717A72A6B}  {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27}  {FFC79924-5EAF-4666-A736-06190F281443}  {2364D06A-F67F-4186-AED0-62B99E1784F1}  {464BDB3C-91C4-4E9B-896F-225496AC4ED6}  {28566328-F041-4466-8B14-8F5831E78F8B}  {6B4A94DB-54FE-4AE1-9BE4-7A7DAD004600}  {8C56EB1E-2B47-466F-8D33-7DBCD63F3DF2}  DXVA2_ModeHEVC_VLD_Main  {75FC75F7-C589-4A07-A25B-72E03B0383B3}  DXVA2_ModeHEVC_VLD_Main10  {07CFAFFB-5A2E-4B99-B62A-E4CA53B6D5AA}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {76988A52-DF13-419A-8E64-FFCF4A336CF5}  {80A3A7BD-89D8-4497-A2B8-2126AF7E6EB8}  {50925B7B-E931-4978-A12A-586630F095F9}  {B69C20E0-2508-8790-0305-875499E0A2D0}  {49761BEC-4B63-4349-A5FF-87FFDF088466}  
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 3
            MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
         MPO Stretch: 5.000X - 0.334X
     MPO Media Hints: colorspace Conversion 
         MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
 PanelFitter Stretch: 5.000X - 0.334X
   Extension Drivers: 
             Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_b3b889de319c1619\iigd_ext.inf
          Driver Version: 27.20.100.8280
             Driver Date: 05/19/2020
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
   Component Drivers: 
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A

           Card name: NVIDIA GeForce GTX 1650 Ti with Max-Q Design
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1650 Ti with Max-Q Design
            DAC type: Integrated RAMDAC
         Device Type: Full Device
          Device Key: Enum\PCI\VEN_10DE&DEV_1F95&SUBSYS_86E7103C&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 12005 MB
    Dedicated Memory: 3962 MB
       Shared Memory: 8043 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_e1d90560a27c0899\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_e1d90560a27c0899\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_e1d90560a27c0899\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_e1d90560a27c0899\nvldumdx.dll
 Driver File Version: 27.21.0014.5730 (English)
      Driver Version: 27.21.14.5730
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False 
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported by Graphics driver
      Detachable GPU: No
 Hybrid Graphics GPU: Discrete
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 06/11/2020 01:00:00, 1038184 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: Unknown
           Vendor ID: 0x10DE
           Device ID: 0x1F95
           SubSys ID: 0x86E7103C
         Revision ID: 0x00A1
  Driver Strong Name: oem162.inf:0f066de35c9dcd9d:Section067:27.21.14.5730:pci\ven_10de&dev_1f95&subsys_86e7103c
      Rank Of Driver: 00CF0001
         Video Accel: Unknown
         DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460}  DXVA2_ModeMPEG2_VLD  {6F3EC719-3735-42CC-8063-65CC3CB36616}  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  {32FCFE3F-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  {20BB8B0A-97AA-4571-8E99-64E60606C1A6}  {15DF9B21-06C4-47F1-841E-A67C97D7F312}  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  {9947EC6F-689B-11DC-A320-0019DBBC4184}  {33FCFE41-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E}  {6AFFD11E-1D96-42B1-A215-93A31F09A53D}  {914C84A3-4078-4FA9-984C-E2F262CB5C9C}  
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Speaker (Realtek(R) Audio)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0285&SUBSYS_103C86E7&REV_1000
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: RTKVHD64.sys
         Driver Version: 6.0.8924.1 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 26/03/2020 01:00:00, 7326504 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (NVIDIA RTX Voice)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: USB\VID_0956&PID_9001
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: nvrtxvad64v.sys
         Driver Version: 1.0.0.2 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 02/02/2020 01:00:00, 54504 bytes
            Other Files: 
        Driver Provider: NVIDIA
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microfoonmatrix (Intel® Smart Sound Technology (Intel® SST))
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: IntcDMic.sys
         Driver Version: 10.25.0.3851 (English)
      Driver Attributes: Final Retail
          Date and Size: 15/04/2020 01:00:00, 673352 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: PowerToys VideoConference
               Category: Camera
           SymbolicLink: \\?\root#videoconference#0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\customcamerasource
               Location: n/a
               Rotation: n/a
           Manufacturer: (Standard system devices)
             HardwareID: root\VideoConference
             DriverDesc: PowerToys VideoConference
         DriverProvider: VideoConference
          DriverVersion: 15.11.40.670
      DriverDateEnglish: 10/13/2020 00:00:00
    DriverDateLocalized: 13/10/2020 00:00:00
                Service: WUDFRd
                  Class: Camera
          DevNodeStatus: 180200B[DN_ROOT_ENUMERATED|DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: n/a
                 Parent: HTREE\ROOT\0
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\WudfRd,\Driver\PnpManager
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: {8a6954dc-7baa-486b-a7a3-a3cc09246487}
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Converted Portable Device Control device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0000
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: Converted Portable Device Control device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0000
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0xCD4F
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2A53
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2A53
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2A53
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2A53
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0xCD4F
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2A53
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x8086, 0x06ED
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 9/11/2020 02:34:58, 647992 bytes
| 
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52B
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 9/11/2020 02:34:58, 185664 bytes
| | 
| +-+ Logitech USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0014.0000.001.000.000.000.000.000
| | | Matching Device ID: usb\vid_046d&pid_c52b&mi_00
| | | Service: HidUsb
| | | Driver: hidusb.sys, 12/7/2019 10:07:56, 44032 bytes
| | | Driver: hidclass.sys, 12/7/2019 10:07:56, 225792 bytes
| | | Driver: hidparse.sys, 12/7/2019 10:07:56, 46080 bytes
| | | Driver: LogiLDA.DLL, 10/13/2016 20:55:24, 3942864 bytes
| | | Driver: LdaCx2.dll, 10/13/2016 20:55:18, 2468304 bytes
| | | Driver: msvcp110.dll, 10/13/2016 20:55:26, 670800 bytes
| | | Driver: msvcr110.dll, 10/13/2016 20:55:28, 838224 bytes
| | | Driver: vccorlib110.dll, 10/13/2016 20:55:30, 363616 bytes
| | | 
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 12/7/2019 10:07:56, 46592 bytes
| | | | Driver: kbdclass.sys, 12/7/2019 10:07:56, 71480 bytes
| | | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0014.0000.001.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 12/7/2019 10:07:56, 44032 bytes
| | | Driver: hidclass.sys, 12/7/2019 10:07:56, 225792 bytes
| | | Driver: hidparse.sys, 12/7/2019 10:07:56, 46080 bytes
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 12/7/2019 10:07:56, 35328 bytes
| | | | Driver: mouclass.sys, 12/7/2019 10:07:56, 67600 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 12/7/2019 10:07:56, 118272 bytes
| Driver: kbdclass.sys, 12/7/2019 10:07:56, 71480 bytes
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 10:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 10:07:56, 71480 bytes
| 
+ Synaptics PrecisionTouchpad Filter Driver
| Vendor/Product ID: 0x06CB, 0x0000
| Matching Device ID: HID\SYNA3298&Col01
| Upper Filters: SynTP
| Service: mouhid
| Driver: SynTP.sys, 12/20/2019 10:54:11, 760664 bytes
| Driver: SynTPEnh.exe, 12/20/2019 10:54:11, 4305240 bytes
| Driver: SynTPRes.dll, 12/20/2019 10:54:10, 19832152 bytes
| Driver: SynTPAPI.dll, 12/20/2019 10:54:09, 267096 bytes
| Driver: SynCOM.dll, 12/20/2019 10:54:09, 803672 bytes
| Driver: SynTPEnhService.exe, 12/20/2019 10:54:09, 374616 bytes
| Driver: mouhid.sys, 12/7/2019 10:07:56, 35328 bytes
| Driver: mouclass.sys, 12/7/2019 10:07:56, 67600 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 446.4 GB
Total Space: 975.7 GB
File System: NTFS
      Model: KXG60ZNV1T02 KIOXIA

 

 

 

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