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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-22-2019 07:02 AM

HP Recommended

Elitebook 8440p has no power/charge LED.  The laptop seems to be fully working outside of this one LED not working.  Battery charges, computer working and shows battery status on status bar.  HP battery test will not run and reports error on operation.

Battery is new, charger is new.  This is happening on all my 8440p units in my facility.. there are around 25 of them total.  I have one which the LED is present.

This one has my head scratching.  these are i5 laptops with 4Gb ram.  

I took batteries out and ran on only the chargers and LED not present.  I ran on the battery alone, and no LED.  I ran on AC with battery inserted, and no LED.  Could all the LEDs be burnt out possibly?.. seems weird for ALL my fleet to be burnt out...

 

Help guys!

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