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‎06-02-2016 02:11 PM - edited ‎06-02-2016 07:54 PM

HP Recommended
Product: 15-af104AU
  1. after being advised by a mate, am me being a  virgin to all tech online at the age of 50, i had a tech at Harvey Norman, where i bought the notebook a month ago, uninstall the cyberlink media player and install VLC media player,  all good, switched it off, put it back in box and went home, 2hrs later i unpacked it   turned it on and after displaying the hp logo on start up, it went to a redish screen with the loading dots circling and below them it says HYBERNATING and this is all it does, won't turn off by power button unless i close lid also, otherwise the screen oes black on touching the power button and back to the HYBERNATING screen on touching any other button. full stop nothing else.
  2. i removed/replaced battery, nothing! hELp please 
  3. remove battery and press start button to drain any residual power , oh ok will do
  4. well?
  5. haven't done it yet
  6. WAITING!
  7. ALL GOOD IT WORKED 
  8. WELL?
  9. THANKYOU
  10. NO, THANK YOU
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