• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-18-2017 12:51 AM

HP Recommended
Product: probook 6470b
Operating System: Microsoft Windows 10 (64-bit)

my usb 3.0 stopped working properly after avast anti virus decided to remove the usb 3.0 mon driver advising it wasn't needed after the latest windows update. as soon as i clicked ok my audio interface started blinking as it would before you install it's driver. i switched it to a usb 2.0 port where i was tethering internet from my phone and it works again. no big deal, i guess. but when i tried to connect my phone with sidesync it doesn't work. so i decided to redownload and install the driver from hps site and it's gone. it shows if i choose windows 7 but then says my computer doesn't meet the minimum system requirements for the software which i have never seen pop up at all much less on a driver install that was made for my machine and was already working fine before. please help. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.