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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi,

I have a  HP Notebook - 15-r210ne (ENERGY STAR) (Product Number: L2V13EA#ABV) and have been facing issues with my realtek rtl8723be 802.11 bgn wi-fi adapter for over a year now the issue is that it keeps disappearing sometimes when I am connected to a network it suddenly disconnects and says that can't connect to this network and sometimes my wifi options disappears so I am not able to even see the available networks, I have tried resetting my network settings and everything related to it but it only fixes the problem temporarily and I am looking for a permanent solution.

The problem I think is that while the technical characteristics of my wi-fi adapter show that it supports the 802.11b / g / n Wi-Fi standard but the screenshot below shows only the available 802.11b / g Wireless Mode.

 Screenshot 2021-08-25 212445.png

Is there anyway I can solve this.

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