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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-11-2020 05:19 AM

HP Recommended
Product: ec1008ns
Operating System: Microsoft Windows 10 (64-bit)

Hello:

I have a headset that uses Bluetooth which supports A2DP and HFP profiles. The A2DP profile works well without problems, but when I enter a meeting (and the Bluetooth profile switches to HFP) I hear a noisy sound. I did some tests with blank sounds and the noise still being there.
The noise on the HFP profile disappears when I turn OFF my wifi device, I get the best sound that my profile could bring.
I tried with several drivers (windows and HP provided) without luck. 

Could somebody give me guidance to solve this?

My Windows Version is 20H2 Build 19042 
My Laptop is https://support.hp.com/ro-en/document/c06687868
The headset is https://vbet.cn/portfolio-items/vt9500-bluetooth-headset-duo/

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