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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-06-2020 11:12 PM

HP Recommended
Product: Example: HP Pavilion - 15-cw1068wm
Operating System: Microsoft Windows 10 (64-bit)

hi there i have this program installed in this location hp-touchpoint-analytics-client-telemetry-service installed in this location with no uninstall C:\ProgramData\HP\HP Touchpoint Analytics Client. it runs a service in system services called HpTouchpointAnalyticsService , i have looked all over windows and even tried to find this installed in programs and features to remove it, but nothing shows in there. I would like to remove this program, as i understand its just for telemetry data. And it crashes the service does from time to time filling my event log with errors related to it crashing. Please someone tell me how to remove this program from my system which has no uninstaller. also what i find strange is how its installed to program data folder but the service points to it inside the system 32 folder here C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_3b1a7f8fd6029daa\x64\TouchpointAnalyticsClientService.exe. 

I don't take kindly to programs without uninstallers very bad practice, can someone please tell me detailed instructions to safely remove this telemetry program from my system. 

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